Privacy Policy

This website is operated by Point De Vue,
trading as Point De Vue Guesthouse & Restaurant.

Address: 2/7 Saqqajja square, Rabat, Malta

Telephone: +356 2145 4117

Email: info@pointdevue-mdina.com

Website: https://pointdevue-mdina.com/

For the purposes of applicable data-protection legislation, Point De Vue is the data controller responsible for the personal information described in this Privacy Policy.

We may collect personal information when you:

• submit a contact form;
• make a room-booking enquiry;
• complete a direct booking through our website;
• request a restaurant reservation;
• contact us by email or telephone;
• enquire about a group booking or private event;
• interact with cookies or similar technologies on our website.

Depending on the service requested, this information may include:

• your name;
• email address;
• telephone number;
• booking details, such as arrival date, departure date and number of guests;
• restaurant-reservation details;
• comments, questions or special requests;
• technical information such as your IP address, browser type, device type and website activity;
• cookie preferences.

Where online payments are available, payment details may be processed securely by our payment or booking service provider. Point De Vue does not intentionally store complete card details on this website.

We may use your personal information to:

• respond to your questions and enquiries;
• process and manage room bookings;
• arrange restaurant reservations;
• assist with group bookings and event enquiries;
• provide information about your stay;
• communicate important booking updates;
• improve the functionality, security and performance of our website;
• comply with legal, accounting or regulatory obligations;
• prevent misuse, fraud or security incidents.

We will only use your information where we have a lawful basis to do so, such as fulfilling a booking contract, responding to a request you have made, complying with a legal obligation, pursuing a legitimate business interest or obtaining your consent where required.

Room bookings may be processed directly through our website or through third-party booking platforms and service providers, such as https://www.myallocator.com/ and Booking.com.

When you use a third-party website or booking platform, that provider may collect and process your personal information under its own privacy policy. We recommend reviewing the privacy policy of the relevant provider before completing your booking.

The website may also use third-party services such as:

• Google Analytics
• Meta Pixel
• Outlook Smtp
• Cookie Policy Plugin
• Kinsta as Hosting Provider
• Google Maps

Only include services that are actually active on the website.

Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve performance and understand how visitors interact with the website.

Non-essential cookies, such as analytics or marketing cookies, will only be activated where your consent is required and has been provided through our cookie banner.

For further details, please read our Cookie Policy: https://stg-pointdevue-pointdvuestg.kinsta.cloud/cookie-policy/

We may share personal information only where reasonably necessary with trusted service providers that help us operate our website and deliver our services, such as:

• booking and reservation providers;
• payment processors;
• website hosting and maintenance providers;
• email service providers;
• professional advisers;
• public authorities where disclosure is required by law.

We do not sell your personal information.

Some service providers may process personal information outside Malta or outside the European Economic Area. Where applicable, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with data-protection legislation.

We retain personal information only for as long as necessary for the purpose for which it was collected, including the management of bookings, customer enquiries, accounting obligations, legal requirements and the handling of potential disputes.

Retention periods may vary depending on the type of information and the reason for processing it.

Subject to applicable law, you may have the right to:

• request access to your personal information;
• request correction of inaccurate or incomplete information;
• request erasure of your information in certain circumstances;
• request restriction of processing;
• object to certain types of processing;
• request data portability where applicable;
• withdraw your consent at any time where processing is based on consent;
• lodge a complaint with the relevant data-protection authority.

To exercise your rights, contact us at info@pointdevue-mdina.com.

We take reasonable technical and organisational measures to protect your information against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no website or online transmission method can be guaranteed to be completely secure.

Our website may contain links to third-party websites, including booking platforms, social-media pages and external attractions. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

Our website is intended for general use and is not designed to collect personal information directly from children. Where a booking includes children, the relevant information should be provided by a parent, guardian or responsible adult.

Photographs, graphics and visual content displayed on this website are either owned by Point De Vue or lawfully licensed from third-party providers, including Dreamstime.

Third-party licensed images remain the copyright property of their respective rights holders. Viewing this website does not grant permission to copy, reproduce, download for reuse, republish, adapt, distribute, display, sell, sublicense or otherwise use any image or visual content without the prior written permission of the relevant rights holder and any required licence.

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations. The latest version will always be published on this page with the date of the most recent revision.

For questions about this Privacy Policy or how we handle personal information, contact:

Point De Vue Guesthouse & Restaurant
Email: info@pointdevue-mdina.com
Telephone: +356 2145 4117
Address: 2/7 Saqqajja square, Rabat, Malta

You may also contact Malta’s Information and Data Protection Commissioner if you believe your data-protection rights have been infringed.